Frequently Asked Question

I've set up a new user but unsure how to "activate" them. Can you help?

Last Updated 8 years ago

On set-up a new user automatically receives an email from FormTab advising them you have added them as a user.

This email contains a link for them to set their password.Once this link is clicked and they set their password they become an active user.

If you are a team administrator you are able to see in FormTab's Central hub who is an active user and who has not yet activated their account.


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